We are already using another vendor’s application. Would our existing data move to ERIN?
Give us your data and we will convert it. We are specialists in this. As long as it’s in a standard database or if you have the format for the data, we can move it to ERIN in a MS SQL database.
We need to track some special data for our cases. How would we do that with ERIN?
ERIN allows for full screen customization for various user types such as Officers, or Administrators. You can easily add new fields, change the labels on existing fields, and even set the order of fields on the screen.
Do I have to use your hosted (cloud) model or can I purchase a local site license?
Either one! We offer the same system both ways. Many clients configure their initial database during a free trial period. We consult with you to help set the system up in the most efficient manner possible.
What hardware do I need?
There is no requirement for special hardware to access ERIN, just an internet connected device and web browser. For true productivity you will want to have a barcode scanner and a label printer. Any scanner that can read Code 128 barcodes work well. Zebra barcode label printers are fully supported too.
What operating systems and web browsers do you support?
ERIN is a MS Windows, .NET application that is compatible with any modern browser such as Chrome, Firefox, Internet Explorer, and Safari.
Will I be secure and compliant?
ERIN was designed for digital and physical evidence handling, right from the start, not bolted on later. Add in our secure chain of custody and audit log that tracks everything done in the system by every user, and it becomes one of the most secure and compliant systems available.
What about upgrades and support?
At ERIN Technology, we don’t charge for costly updates, add-ons, or other methods that take away from planned resources. All software modules are included and clients who are either on our hosted system or on maintenance at their site, have no restrictions or limits. Compare that to the cost of our competition!